bed baji's Privacy Policy
Your personal information is of the highest importance to us. This policy explains how bed baji collects, uses, and keeps your information secure.
This privacy policy ("Policy") is issued on behalf of the bed baji platform ("we", "us", or "platform"). When you use the bed baji website, register, or use any of our services, the terms of this policy apply to you. This policy should be read alongside the Terms and Conditions.
Types of Information Collected
bed baji collects user information in several ways. When you open an account on our platform, make a deposit, or contact customer support, you are required to provide certain necessary information. This information is stored securely and is not shared with third parties unnecessarily.
1.1 Information You Provide Directly
During registration and account management, you provide the following information:
- Full name and date of birth (for age verification)
- Mobile number and email address
- Residential address
- Identity document details (national ID card or passport)
- Payment information (bKash, Nagad, Rocket, or bank account number)
1.2 Automatically Collected Information
When you browse the bed baji website, certain technical information is recorded automatically:
- IP address and device type
- Browser version and operating system
- Session duration on the site and pages visited
- Cookie and local storage data
- Click patterns and navigation behaviour
1.3 Information Received from Third Parties
For identity verification and fraud prevention purposes, we may at times verify information with trusted third parties. This is done only within the necessary limits.
Purpose of Using Information
Collected information is used for specific and limited purposes. bed baji never uses your information for unnecessary or unauthorised activities.
2.1 Account Management and Verification
Information is used to confirm your identity, keep your account secure, and verify age (21+ years). Preventing minors from accessing the platform is part of our responsibility.
2.2 Processing Financial Transactions
Payment information is required to complete deposit and withdrawal processes. The security of information is ensured when completing transactions via bKash, Nagad, Rocket, and bank transfer.
2.3 Providing Customer Service
Relevant account information is accessed to resolve your issues via live chat and email. Support representatives only have access to the information they need.
2.4 Security and Fraud Prevention
Behavioural data is analysed to prevent suspicious transactions, multiple accounts, and unauthorised access. This is done to protect the interests of all users.
2.5 Service Improvement
Statistical data is used to improve the user experience, plan new features, and resolve technical issues on the platform.
Information Storage and Security
bed baji uses SSL encryption technology to keep your information secure. All information stored on database servers is kept in encrypted form and regular security checks are carried out.
3.1 Encryption and Technical Security
- All data transmission is secured using TLS/SSL protocol
- Passwords are stored using a strong hashing algorithm
- Payment information is handled following PCI-DSS standards
- Firewall and access controls are active to prevent unauthorised access to servers
3.2 Data Retention Period
All personal information is retained while the account is active. Even after an account is closed, certain information may be kept for a specified period to meet legal requirements, resolve disputes, and prevent fraud.
3.3 Employee Access
Only authorised employees can access information on a need-to-know basis. Every access is logged and regularly audited.
Sharing Information with Third Parties
bed baji never sells your information commercially. However, sharing information may be unavoidable in certain specific situations:
4.1 Service Partners
Payment gateways, identity verification agencies, and game providers may access limited information necessary to carry out their work. A confidentiality agreement is in place with each partner.
4.2 Legal Obligations
In accordance with applicable laws of Bangladesh, required information may be provided upon receiving a written order from a court or government authority. In such cases, only the minimum necessary information is shared.
4.3 Business Changes
In the event of a change in business ownership or a merger, users will be notified and the new entity will be obliged to maintain the same standard of privacy policy.
Cookies and Tracking Technologies
bed baji uses cookies to ensure the website functions correctly and to improve the user experience.
5.1 Essential Cookies
These cookies are essential for maintaining login sessions, ensuring security, and running the core functionality of the site. Disabling them will prevent the site from working correctly.
5.2 Analytics Cookies
Statistical cookies are used to understand how users interact with the site. This information is processed in completely anonymous form.
5.3 Cookie Controls
Cookies can be managed from your browser settings. However, disabling essential cookies may cause problems with logging into your account and making financial transactions.
User Rights
Every registered user of bed baji has the following rights regarding their own information:
- Right to Access: You can request to know what information is stored about you.
- Right to Correction: You can request correction of incorrect or outdated information.
- Right to Deletion: You can request deletion of your information if there are no legal obligations preventing it.
- Right to Restrict Processing: In certain situations, you can request that information processing be temporarily suspended.
- Right to Data Portability: You can receive your information in a structured format.
- Right to Object: You can object to your information being used for specific purposes.
To exercise these rights, contact our support team. Requests will be responded to within a reasonable time after receipt.
Protection of Minors
bed baji strictly prohibits anyone under the age of 21 from participating on the platform. Age is verified at the time of registration and there is provision for re-verification using identity documents. If there is any suspicion that a user of an account is a minor, that account is suspended immediately.
To learn more about responsible gambling, read the Responsible Gaming page, which contains information on setting limits, taking breaks, and how to get support.
External Links and Third-Party Platforms
If the bed baji website contains links to any external websites, those sites follow their own separate privacy policies. This policy applies only to bed baji's own information management on the platform. It is the user's own responsibility to read the relevant organisation's policy regarding how information is used on third-party platforms.
Policy Changes and Updates
bed baji reserves the right to update this privacy policy as necessary. In the case of significant changes, registered users will be notified via email or a notification on the platform.
Continuing to use the platform after changes are made will be taken as your agreement to the new policy. It is therefore advisable to check this page regularly.
For more details on any aspect of this policy, you can look for answers in our Frequently Asked Questions (FAQ) section or contact the support team directly.
Contact and Complaints
For any questions, concerns, or requests related to privacy, contact our support team. We provide service in both Bengali and English, 24 hours a day, 7 days a week.
Applicable Law and Jurisdiction
This privacy policy is governed by applicable law. Any dispute relating to the protection of personal information will be resolved within the relevant legal framework.
To learn about the general terms of use of bed baji, read the Terms and Conditions page, which contains complete information on account use, bonuses, and payments.
The Bengali version of this policy is authoritative. In the event of any conflict with a translated version, the Bengali version shall prevail.