For players 21 and over

bed baji's commitment to responsible gaming

When entertainment goes beyond its limits, it is no longer enjoyable. bed baji believes every player should know their limits and play with awareness. On this page you will find information on self-exclusion, deposit limits, warning signs, and how to get support.

21+ age required SSL secured 24/7 support Service in Bengali

Age limit — 21+ only

The minimum age to participate in online betting and casino activities in Bangladesh is 21. This is not just a rule — it is bed baji's firm commitment to protecting minors.

21+

You must be at least 21 years old to open an account or participate in betting activities at bed baji. Failure to provide valid proof of age during account verification may result in account suspension and deposits will not be refunded. If a minor is in your household, ensure they cannot access your account — keep your password private and log out after each session.

Tools to keep yourself in control

bed baji gives you full control over your gaming. Use the tools below to set your own limits. For any assistance, contact our 24/7 live chat.

Deposit Limit

Set a maximum amount for daily, weekly, or monthly deposits. Once set, it takes effect immediately; increasing the limit is subject to a 7-day waiting period.

Self-Exclusion

Close your account for a set period (from 1 week up to permanent). During this time, login is not possible and you will not receive any promotional communications.

Session Time Limit

Decide in advance how long you will play in one session. When the time is up, the system will automatically alert you and log you out if needed.

Loss Limit

Once you reach a set loss amount, no further betting is allowed — this limit can be set on a daily, weekly, or monthly basis.

Reality Check

Pop-up messages appear at regular intervals showing how long you have been playing and how much you have deposited — helping you stay aware.

Account Cooling-Off

Temporarily suspend your account for anywhere from 24 hours to 30 days. Your balance remains secure during this time.

If you have any trouble using these tools or want to learn more, visit our FAQ — step-by-step guidance for each tool is available there.

Warning signs of problematic gambling

If any of the following happens repeatedly, it means gambling has gone beyond entertainment and it is time to seek help.

01

You are placing larger bets to recover losses and cannot stop.

02

You are hiding the amount you gamble from family or friends, or lying about it.

03

You are taking loans or cutting essential expenses to fund your gambling.

04

You feel restless, irritable, or stressed when you cannot gamble.

05

You are spending time gambling while neglecting work, studies, or family responsibilities.

06

You have tried many times to stop on your own but have not been able to.

Assess yourself

Think honestly about your gambling habits. If you answer "yes" to most of the questions below, seeking support is the right step.

Are you betting beyond your planned budget?
Do you gamble again to feel better after a loss?
When gambling comes to mind, do you find it hard to focus on work or studies?
Do you feel uncomfortable telling anyone how much you gamble?
Are you spending money without your family's knowledge or consent?
Are you experiencing sleep or health problems when you stop gambling?

These questions are for awareness only and are not a substitute for professional assessment. For more details, read our Terms and Conditions — the gaming policy is clearly outlined there.

Seek professional advice

If the answers concern you, it is better not to face it alone. A trusted family member or a professional counsellor can guide you in the right direction. You can also take a first step by speaking with bed baji's 24/7 live chat.

Where to find support

Asking for help is not a weakness — it takes courage. You or someone you care about can find support through the following.

bed baji Live Chat and Email

Speak with our support team in Bengali at any time of day — live chat and email are available 24 hours a day, 7 days a week. Get immediate help with self-exclusion or setting limits.

Family and close ones

Let the people close to you know what is happening. Support from family is often more effective than professional help alone. Talk to them openly and ask for help managing your budget.

Professional counselling

Consult a mental health specialist or addiction counsellor. Several organisations and hospitals in Bangladesh provide mental health services — contact your local healthcare centre for a referral.

bed baji's commitment

Responsible gaming is not just about rules — it is our promise to every player. bed baji believes gaming is only enjoyable when it is controlled and mindful. Learn more about how we prioritise player protection on our About Us page.

  • Minors (under 21) are strictly prevented from opening an account.
  • Proof of age is verified during account verification.
  • Once self-exclusion is activated, promotional emails and messages are stopped.
  • If suspicious behaviour is detected, our team reaches out proactively.
  • All limit-setting options are free and available at any time.
  • Responsible gaming information is available to everyone in plain Bengali.

Build healthy gaming habits

  • Set a budget before you play and stick to it.
  • Do not place larger bets to recover losses.
  • Do not treat betting as a source of income — it is entertainment.
  • Do not play when under stress or after drinking alcohol.
  • Take regular breaks and spend time on other hobbies.
  • Only bet what you can afford to lose from your own earnings.

Common questions about responsible gaming

Here are answers to questions that come up most often about responsible gaming.

The duration of self-exclusion depends on the period you selected. Temporary exclusions (such as 1 week or 1 month) do not lift automatically when they expire — you must contact our support team to reactivate the account and complete a waiting period. Permanent exclusion cannot be reversed.

Yes, lowering a deposit limit or setting a new limit takes effect as soon as the request is submitted. However, increasing a limit is subject to a 7-day waiting period to prevent decisions made in the heat of the moment.

No, self-exclusion can only be requested by the account holder. However, if you are concerned about a family member's gambling habits, please let our support team know — we can take appropriate steps depending on the situation.

Any balance in your account at the time self-exclusion is activated remains secure. Withdrawal requests cannot be made during the exclusion period, but may be processed after the period ends or through our support team — contact live chat for details.

Yes. All information related to responsible gaming is completely confidential. Our Privacy Policy clearly explains how your personal data is stored and protected.

If age verification reveals that an account holder is under 21, the account will be permanently closed. Any balance in that account will not be refunded. bed baji makes no exceptions when it comes to protecting minors.